The Trash Is Full

1 sentence, 4 fights

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Read Between the Lines

You’re in the office kitchen. It’s been a long week.

Your cofounder walks in, stares at the overflowing trash can, and says…

“The trash is full.”

A normal human statement, right?

WRONG.

That sentence actually means 4 different things at once.

According to German psychologist Friedemann Schulz von Thun, every message you send has four layers:

  • What you’re saying

  • What it says about you

  • What it says about the other person

  • And what you want them to do

He calls this the Four-Sides Model, and once you see it, you can’t unsee it.

It’ll ruin your next cofounder conversation. Or save it.

Let’s break it down.

1. The Factual Side

What they said: The trash is full.
What they meant: The trash is full.

No drama, yet.

2. The Self-Revealing Side

What they said: The trash is full.
What they meant: I’m someone who notices things. Who cares. Who is carrying the emotional burden.

This is the cofounder version of “I guess I’ll just do everything myself…”

3. The Relational Side

What they said: The trash is full.
What they meant: You clearly saw it and didn’t do anything. Do you think I’m your mom?

This is when cofounder coaching should happen.

4. The Appeal Side

What they said: The trash is full.
What they meant: Take it out. Please. I’m asking nicely, but I’m dying inside.

In cofounder life, this happens constantly:

“Did you push the latest build?” might be:

  • Just a fact/question

  • I’m anxious because investors are watching

  • You always drop the ball

  • Please push it now

You might hear that sentence and only catch one of the layers. Your cofounder might be speaking from another.

And suddenly, you're not having the same conversation.

  • That’s why small comments spiral.

  • That’s why someone storms out over something “trivial.”

  • That’s why you keep replaying the conversation in your head, thinking: What just happened?

So what do you do with this?

Start by listening on all four channels.

Don’t just hear the words. Ask what they reveal, what they assume, what they’re asking.

And when you speak, say the part you usually leave unsaid.

“I’m saying this because I’m overwhelmed. I know you probably didn’t mean to ignore it. But I could really use your help.”

It sounds obvious. It feels awkward.

But it’s how you stop a trash can from becoming a blowup.

That’s all for now,

Tim He

BTW — The Cherrytree cofounder community is now open. Join here →

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